Element Vancouver Metrotown offers polished rooms and suites in a modern setting, with many accommodations featuring kitchenettes for added convenience. The hotel provides free Wi-Fi and a complimentary continental breakfast, though guest opinions on the breakfast variety and quality have varied. Facilities include a fitness centre, an outdoor pool, a hot tub, and a sauna, which guests have found clean and well-maintained.
Situated at 5988 Willingdon Ave in Burnaby, the hotel is directly across from Crystal Mall and within walking distance of Metropolis at Metrotown mall, providing easy access to shops and eateries. The location also offers connections to popular outdoor destinations such as Stanley Park, Granville Island, and VanDusen Botanical Garden, making it suitable for visitors seeking both urban and natural experiences.
The property is known for its friendly and helpful staff, with several reviews highlighting attentive service and clean, spacious rooms that align well with the contemporary style pictured online. On-site parking and laundry facilities add practical benefits, especially for families and longer stays. Some guests noted the pool area is relatively small, but overall amenity upkeep is positively rated.
Gender and diversity inclusivity is noted by the hotel’s LGBTQ+ friendly stance, contributing to a welcoming environment. Its proximity to nearby airports and other hotels in the Burnaby area makes it a convenient choice for both business and leisure travellers. While breakfast received mixed feedback, the combination of location, facilities, and service stands out for visitors wanting easy access to local attractions.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.